Customer comments



The process of learning to drive is a team effort by learner and instructor and it is always helpful to get customer feedback.

Below you will see customer comments received over the years for past students who are now enjoying the freedom of the open roads.

To add a comment please complete the customer comments form below.

Thank you and drivr safely

Malcolm

The process of learning to drive is a team effort by learner and instructor and it is always helpful to get customer feedback.

Below you will see customer comments received over the years for past studnets who are now enjoying the freedom of the open roads.

To add a comment please complete the customer comments form below.

Contact Us

Most recent customer comments


Name: Tiana Welikela

Email: tianawelikela@yahoo.com

Message: Malcolm was the most amazing instructor I could have ever asked for. He always stayed calm if I did something wrong and made me feel comfortable when driving. He also helped me build my self confidence with driving and was always patient with me. Thank you so much Malcolm.

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Name: Imogen Ruddock
Email 18iruddock@conyers.org.uk
:Message Malcolm was a great instructor and I really enjoyed learning to drive with him. Thank you so much for getting me through my test first time!!
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Name: Max Webster
Email: webstermax87@gmail.com
Message: The lessons were very well structured and therefore I progressed quickly and passed first time after just 12 weeks of lessons. I would strongly recommend malcolm to other aspiring drivers. 


Name: Holly Watson
Email: hollypatriciawatson@gmail.com
Message: I was a nervous wreck about driving before I started with Malcolm I’d had two previous instructors and failed 3 tests. Malcom gave me confidence and self-belief through his patience, kindness and knowledge of the road. I not only passed my test I feel I am a calm and confident driver thanks to Malcom’s practices. 


Name: Beth Davies
Email: bethdavies18@outlook.com
Message: I loved learning to drive with Malcolm because he made me feel confident on the roads and was very patient and calm with me. After every lesson Malcolm would make notes on the app which helped me practice in my free time so I wouldn’t forget before next lesson. Not only was he a great teacher but he was also great to talk to so our lessons were never boring. Although I am happy I passed, I am going to miss our lessons. Thank you!!
 

Name: Sophie 
Email: sophiekatewright@outlook.com
Message: Malcom has been amazing he has brought me straight out of my comfort zone pushing to get the best out of me and showing and believing in me and keeping me positive to pass I would highly recommend he has been the best!


Name: Dan Edwards
Email: daniel.edwards3623@gmail.com
Message: Had a great time learning to drive with Malcolm. Really great experience and Malcolm always talked through everything before the lesson and explained everything thoroughly when parallel parking or reverse bay parking. 
Thankyou once again Malcolm πŸ‘πŸ½
 

Name: Callum Tranter

Email: sandktranter@hotmail.co.uk

Message: Malcolm is a great instructor and is always very calm, positive and encouraging, just a really nice guy. This has led to me passing first time. Malcolm's app was helpful and very easy to follow and allowed to me see exactly when my lessons were scheduled. Thank you again Malcolm! 


Name: Emily S
Email: ecfswanson@icloud.com
Message: Malcolm is a very good instructor, passed first time. Thank you 


Name: Max Saddington
Email: maxsaddington12@gmail.com
Message: Great lessons, passed it in 4 months. Would recommend


Name: Georgia Whaley
Email: georgiawhaley@virginmedia.com
Message: Thank you so much for getting me through my test 1st time, I really appreciate all the help and support for the last 5 months :) x


Name: Maria Edmundson 
Email: mariaedmundson06@gmail.com
Message: Thank you to Malcolm for helping me pass my test. Malcolm is a great instructor and helped me build up my skills and confidence to pass my test. He is a very patient and knowledgeable instructor that i would definitely recommend.
 

Name: Robert Camsell
Email: rjcamsell@gmail.com
Message: Thanks Malcolm, I have had a great experience with Malcolm as my driving instructor and he has been an excellent teacher for me. He made the driving experience easier and understandable helping me to pass first time. Thanks again Malcolm!
 

Name: Maximus Potter
Email: maximuspotter6@gmail.com
Message: Malcolm is an amazing instructor. I passed first time after just 16 weeks of lessons! Malcolm doesn’t teach students to pass a test, but the valuable lessons of learning to drive. Absolutely brilliant teacher, couldn’t ask for better! Thank you for everything!
 

Name: Jack Hinton
Email: jack.vez1x@gmail.com
Message: Great to learn with 
passed first try!
 

Name: Ruby Dodsworth
Email: rubydodsworth24@gmail.com
Message: Malcom has been great whilst teaching me to drive, he ensured i was confident and ready for my test and provided support where i needed. he is so lovely and caring for all of his students, a great teacher and creates a lovely environment to learn in.


 Name: James Whaley
Email: jameshenrywhaley@gmail.com
Message: Malcolm was the best choice for me. He explained everything thoroughly whilst keeping it all easily understandable. In addition he remained calm and collected no matter how serious a mistake I had made.
 

Name: Jacob Allinson 

Email: Jacob_allinson@hotmail.com

Message: Malcolm is a very patient and knowledgeable instructor. He helped me pass first time. Thanks. 


Name: Jacob Rutter 
Email: jakerutter7@gmail.com
Message: Malcolm is an excellent teacher - he is thorough and guided me to a first time pass. He’s also a lovely person and I was always excited for my lessons. Highly recommend: thanks Malcolm!


 Name: James
Email: jtcole555@gmail.com
Message: Thanks Malcom, I had a great driving experience with Malcom who is a patient instructor. He is very calm and ensures you get as much driving time as possible. The app made practice easy with notes written by Malcom so you can see what you have practiced and what you need to work on. I passed second time with 3 driving faults.
 

Name: Josh Preece
Email: joshpreeceno1@icloud.com
Message: Thanks Malcolm, my driving experience with Malcolm was immense he is so thorough and teaches you do well, every lesson I was getting more and more confident which ultimately lead to me passing with 1 minorπŸ‘ Cheers Malcolm 
 

Name: Salome Masurier
Email: salome.masurier@gmail.com
Message: Lessons have been great as Malcolm is a very patient and thorough instructor. Passed first time and it would not have been possible without Malcolm's support. Would highly recommend! Thank you for all your support Malcolm!


Name: Nathan Richmond

Email: nj.richmond@virginmedia.com
Message: Lessons With mal have been amazing and incredibly useful in helping me pass my test. He has been calm and supportive throughout my driving journey and been amazing at helping me stay calm and relaxed while driving.
 

Name: Hatty Jones

Email: 17hjones@conyers.org.uk

Message: Thank you so much for helping me pass my driving test! I couldn’t have asked for a better more patient instructor. Would highly recommend.


Name: Niamh Ruddock
Email: 16nruddock@conyers.org.uk
Message: My driving experience with malcom was great. He was a lovely and patient instructor and helped me pass first time.


 Name: Megan Owen
Email: meganrowen50@yahoo.com
Message: Malcolm is a great instructor. He is friendly and soon puts you at ease. He is always encouraging you and very good at building up your confidence. His app made it easy for both me and my parents to see when lessons were and to track payments. I passed in three months and I would recommend Malcom to anyone as an instructor


Name: Thomas mallon
Email: tommallon05@icloud.com
Message: Passed my test first time and felt very comfortable and relaxed when doing my lessons with Malcolm 


Name: Millen burnett 
Email: millenburnett@icloud.com
Message: My driving experience with malcome has been amazing and every lesson I found that I was improving and understanding more about the roads. Malcome was relaxed and had great confidence in me and also helped me to feel comfortable behind the wheel.
 
Name: Michael Bashford
Email: bashy.mdb@gmail.com
Message: Thank you very much, first time pass. Malcom was a good inductor and I would recommend him.
 

Name: Jess McCullagh

Email: macjess72@gmail.com
Message: Most amazing instructor!! passed first time couldn’t of done it without Malcolm!!
 

Name: Ava Lane
Email: avalane2005@icloud.com
Message: Thank you very much. Passed first time! I would highly recommend Malcolm to anyone learning to drive. I am very pleased but will miss my lessons!
 

Name: Abi Sadington

Email: abijoysaddington@gmail.com
Message: Thank you so much for helping me to pass my driving test. I couldn’t have asked for a more patient instructor - I’d definitely recommend to anyone looking to learn to drive. 
 

Name: Callum Sanderson
Email: cal.sanderson147@gmail.com
Message: Thank you for helping me pass my test in no time, only 19hrs of lessons! I have loved learning with Malcolm and would highly recommend! 
 

Name: Mae fishburn 
Email: maefishburn@gmail.com
Message: Thank you for your patience and calm environment whilst learning and thank you for getting me through my test 
 

Name: Matthew Coles
Email: mpcoles322@gmail.com
Message: Malcolm was a great driving instructor from the outset and knew how to provide advice to improve your driving, whilst always being friendly about it.


Name: Evie Schmidt 
Email: evie23schmidt@gmail.com
Message: Thank you so much for being a great teacher and being patient with me. Would highly recommend.
 

Name: Grace Sanderson
Email: graciesand04@gmail.com
Message: Malcolm was an amazing teacher and got me through my test really quickly, he’s really friendly and funny. Really recommend him.
 

Name: Calum Robinson
Email: calumrobinson1919@outlook.com
Message: Enjoyed the lessons and felt his teaching tricks were very helpful in getting me through first time. Highly recommended.
 

Name: Amelia Balmer
Email: ameliarose.balmer@virginmedia.com
Message: I was a very nervous driver and Malcom was very understanding, giving me techniques on how to manage this whilst driving. I now feel that I am a confident and capable driver.
 

Name: Sidney Bowkett
Email: sbowkett00@gmail.com
Message: What a fantastic teacher Malcolm is! I genuinely couldn’t have asked for a better teacher, he was so encouraging and brilliant at keeping me calm. Overall I’ve had a great experience and a first time pass! Thank you for everything Malcolm!


Name: Neve Crosby 
Email: neveyc1998@hotmail.co.uk
Message: I have had multiple driving instructors due to moving areas and taking a break from driving. Malcolm has by far been the best and I cannot thank him enough.
His calm, supportive teaching style helped to settle my nerves and improve my skills behind the wheel. Malcolm is very professional and clearly takes great pride in his work. I would highly recommend him to anyone learning to drive


Name: Maia Bausor
Email: maia.bausor@icloud.com
Message: Learning to drive with Malcolm has been great. He is very clear with instructions and points to help you and comes up with many points on the car or around you which help you when driving and parking. He is patient and positive and gave me great confidence to go and do my test with little worries.
 

Name: Emily Holden
Email: emilyholden023@icloud.com
Message: Malcolm has been an amazing driving instructor and has a lot of patience, he encourages you and gives you the confidence you need to pass your test first time, it’s been a pleasure having him as my driving instructor, would definitely recommend to anyone.


Name: Alice Fraser
Email: alicefraser424@googlemail.com
Message: My learning experience with Malcolm was great. He was always very patient and reassuring - especially on the day of my test. I’d recommend him to anyone. Thanks Malcolm
 

Name: Pria Tremaine
Email: priatremaine@icloud.com
Message: Malcolm has given me excellent lessons on how to drive. I have received great service and he has taught me along the way how to progress within my driving and increase my confidence 


Name: Katy Morris
Email: katymorris44@gmail.com
Message: I passed my test first time thanks to Malcolm’s great driving lessons. He was always very patient and kind and I will be recommending him to my friends. Thanks Malcolm.


Name: Joshua Lofthouse
Email: joshua.lofthouse@icloud.com
Message: My learning experience with Malcolm was very positive, I’ve enjoyed learning with him and he was very supportive throughout the learning process. On my test days he really calmed my nerves and reassured me on the things I was unsure about. Overall it was a very positive experience and I would highly recommend Malcolm to any new learner.


Name: James Beer
Email: Jamessbeer@outlook.com
Message: Malcolm has been an amazing driving instructor, who has helped me successfully pass my test first time. I would recommend him to anyone. Thanks for all the great lessons Malcolm.


Name: Jenson Smith (28/04/22)
Email: jensonjsmith@icloud.com
Message: Really enjoyed my driving lessons with Malcolm. The feedback given after each lesson was very valuable and I felt fully prepared for my test. Would highly recommend him! Thank you
 
Name: Nina Turner (21/04/22)
Email: nsturner2004@gmail.com
Message: Passed my test first time with Malcom. Such a patient and kind instructor to learn with. Can’t recommend him enough :)
 

Name: Ellie Crinnion (04/04/22)
Email: 16ecrinnion@conyers.org.uk
Message: It’s been a pleasure working with you, an amazing teacher helped me through right to the end. Couldn’t fault your teaching helping me pass first time in within the time we had. Thank you for everything Malcom, definitely recommend x


Name:  Grace Mackie (18/04/22)

Email: graceo.mackie@yahoo.com
Message: Thank you Malcom, really enjoyed the lessons. You were a great instructor who I would highly recommend !!!
   

Name: Alannah Danby (07/03/2022)
Email: alannahdanby01@hotmail.co.uk
Message: Thanks so much Malcolm, see you on the roads!! πŸš—πŸ’¨πŸš—πŸ’¨, fun lessons, lovely man 
 

Name: James Parker (18/02/2022)
Email: jamesloganparker4@gmail.com
Message: Thanks Malcom. I will miss the lessons as I always looked forward to them. If you are looking to learn this is the best way to go


Name: Anna Heward (17/02/2022)
 Malcom just helped my daughter pass her test, first time, after 18 weeks of lessons. I can't recommend highly enough.
 

Name: Kirstie Dring (20/01/2022)
Email: kirstielorren-x@hotmail.co.uk
Message: Thank you sooooo much ( Malcome ) 😁 
I couldn't of done it without you I put driving off for so long and even when I felt like giving up you believed in me, 
Also having a lot a patients! With me πŸ˜† such a genuine honest caring person couldn’t of had a better instructor - I have missed our lessons after passing all the laughs and chats 😁 no matter how nervous of a driver anyone is you could pass anyone with how amazing at what you do <3 appreciate everything 😊x
 

Name: Sarah Early (17/1/2022)
Email: sarahjearly@hotmail.com
Message: Can’t recommend Malcom enough! Being a nervous learner, Malcolm was incredibly patient and explained everything in a way that made sense to me, always remaining reassuring and calm. 
Thank you so much, I couldn’t have done it without you!
 

Emily <emily@emilyjcarter.com>(Wednesday, December 08 21 10:26 pm GMT)

The most amazing instructor - goes above and beyond to help however he can, for which I am so grateful. Couldn't recommend more! Thank you so much :)


Toby Flack <tcaflack@gmail.com>(Monday, November 01 21 09:11 pm GMT)

Thankyou Malcolm for your efforts in getting me on the roads. You had a lot of patience for me which I greatly appreciated. Felt like I had learnt more in the first 2 lessons than I had with my other instructor. All the best.


Charlotte Williams <Charlottesaraw@icloud.com>(Wednesday, October 06 21 02:14 pm BST)

Thanks so much to Malcolm for teaching me how to drive properly! After failing with another driving school I don’t think I truly knew how to drive until I met Malcolm! He gave me the confidence to believe in myself! He’s so easy to talk to and such a nice genuine man! I will miss him so much!


Dan McWilliams <danielj_mcwilliams@hotmail.com>(Monday, August 16 21 03:52 pm BST)

Fantastic instructor … very patient and thorough, giving me the confidence to pass first time! Would highly recommend to all!!


Poppy <poppy18@virginmedia.com>(Sunday, July 25 21 03:09 pm BST)

Couldn’t have asked for a better driving instructor! Always put me at ease, especially when I was anxious starting. Thank you so much Malcom!


Eleanor <eleanorcain2004@gmail.com>(Friday, July 16 21 10:51 am BST)

I had a great experience, passed first try! Malcolm was a fantastic instructor with lots of patience. You're taught to be a safe and responsible driver.
Thank you Malcolm!


Anna <annareeves8357@gmail.com>(Thursday, July 15 21 06:18 pm BST)

Thank you so much Malcolm! You have been amazing and patient too. Best driving instructor ever, would recommend to anyone :)


Elle <ellemiller2510@icloud.com>(Saturday, June 05 21 06:22 pm BST)

Amazing experience! Such a lovely driving instructor that goes above and beyond to help you get through the test with flying colours, the best of the best!


Chloe Quartley-Newlove <Chloeq090@gmail.com>(Thursday, May 13 21 03:38 pm BST)

Brilliant instructor and couldn’t recommend him enough. Such a lovely person and had a very short but sweet time with him. Thankyou so much


Steven <stevensimpson2003@gmail.com>(Thursday, May 27 21 12:20 pm BST)

Malcom is a very good driving instructor, was very helpful and patient with teaching me. I passed first time and would highly recommend.


Nathaniel Coyle <14ncoyle@conyers.org.uk>(Monday, May 24 21 02:23 pm BST)

Just passed my test with Malcolm. Very nice man and also very patient. Would highly recommend to anyone wanting to drive.


Kathryn <kathrynjorand0307@icloud.com>(Thursday, April 29 21 06:56 pm BST)

Malcolm literally is the best instructor I could ask for! When I probably thought it was impossible he still had faith!  Honestly couldn’t ask for better!  Will miss the laughs and stories for sure!!


Yasmin Smith <yasminrsmith1@gmail.com>(Tuesday, December 15 20 07:36 pm GMT)

THE BEST INSTRUCTOR EVER!!! Can’t thank him enough, I passed so quickly and only with 2 minors. Going to miss my driving lessons with Malcom, as I always looked forward to them and were the highlight of my day. Would definitely recommend Malcom for his expert tuition.


Sana Hassanzadeh <Sana1604@outlook.com>(Thursday, September 02 21 03:40 pm BST)

Best instructor I could ever ask for! Helped me learn so quick and managed to get rid of my nerves. Malcolm believed in me when I lost belief sometimes and never let me give up. Couldn’t recommend him more


Elle <ellemiller2510@icloud.com>(Saturday, June 05 21 04:35 pm BST)

Amazing instructor, explains everything you need to know in the best way for the person to understand and get a fantastic pass best experience !


Rachel Morris <Rachelmorris44@yahoo.co.uk>(Saturday, August 22 20 03:39 pm BST)

Such a lovely driving instructor, helped me to pass first time and had lots of helpful advice about the theory test too.


Kelsey <Kelseyalderson1@gmail.com>(Wednesday, August 19 20 02:24 pm BST)

The best driving instructor, highly recommend! Malcolm helped me pass first time practical and theory in only 8 weeks. Can’t thank you enough for helping me and being so kind and friendly! Amazing experience 5*


Mrs Afolabi <seaham2004@yahoo.com>(Wednesday, November 28 18 10:55 am GMT)

Mr Hett was recommended by a neighbour who has used him before.
I can’t sing his praises enough. He’s a very kind and patient man and teaches very well according to my son.
Thank you Mr Hett for helping Femi and for being patient with him. We really appreciate you.
I would highly recommend Malcom Hett driving school to anyone looking for an instructor.


Came to Malcolm after failing to find a driving instructor who made me feel relaxed and comfortable.
Passed first time and he made my whole driving experience less stressful and made me a better driver as a consequence.
Thanks Mal!


Nemith George <namithgeorge10@gmail.com>(Monday, October 17 16 06:24 pm BST)

Great Instructor!!! Recommended to anyone who wants to be a good driver in less time. His great quality is that he is so calm and teaches you everything until you are confident to do it on your own.
I passed it 1st time with just 23hrs of lesson


Jordan <jordan@gmail.com>(Sunday, January 24 16 07:03 pm GMT)

Malcolm helped me pass my practical and theory tests both first time within a few months of starting driving lessons. Couldn't have done it without you, Malcolm. Best of luck in the future!


Megan <Megan.n_1995@hotmail.co.uk>(Sunday, January 24 16 05:29 pm GMT)

Thank you for all your help when learning to drive and the patience you had with me! Would really recommend Malcom his lessons are extremely informative and productive but not stressful! Thanks again
:)


Ben <Gibney203@gmail.com>(Wednesday, November 11 15 09:43 am GMT)

A massive thank you to Malcolm for helping me pass both my theory and my practical I would highly recommend to anyone


Josh Atkinson <joshatkinson@hotmail.co.uk>(Sunday, August 09 15 10:54 am BST)

Passed my test with Malcolm, great instructor highly recommend.


Chris <Chrisgair@hotmail.com>(Monday, July 06 15 01:38 pm BST)

Excellent instructor, i passed very quickly. Would definitely advise others to use malcolms driving school. Much appreciated.


Abbie Foster <abbiefoster-@hotmail.co.uk>(Wednesday, March 25 15 09:18 pm GMT)

Malcolm has helped me to pass both my theory and practical first time within 10 weeks and only 25 hours, he could not have been any better! Would definitely recommend to anyone wanting to learn to
drive


Tom <dillon_kitching007@hotmail.com>(Thursday, March 05 15 07:18 pm GMT)

Seriously seriously great experience learning to drive with Malcom. First time pass due to his incredible knowledge an technique. Would recommend to anyone


Callum stewart <Calstewart@hotmail.co.uk>(Friday, January 09 15 02:42 pm GMT)

Passed my test first time with malcom in only 3 months and 30 hours of lessons, brilliant teacher highly recommend him.


Mhari Watson <mhari-x@hotmail.co.uk>(Sunday, December 28 14 09:25 am GMT)

I thoroughly enjoyed learning to drive with msm driving school. Malcolm has been extremely supportive and motivating when learning to drive, not to mention having the patience of a saint! He helped
me pass first time within 4 months of turning 17. I would highly recommend him as a driving instructor to any. that wish to learn.
Thank you very much Malcolm and all the best


Jamie <jamieabuck@gmail.com>(Tuesday, September 23 14 07:33 pm BST)

From a person who was scared of using 5th gear and beyond, to passing my driving test first time. Malcolm Hett has sucessfully shaped me into not only a roadworthy driver but also a more confident
person as well. Thank you Malcolm for your patience and understanding in helping me to drive. You were truly amazing and I would recommend you to anyone.
Many Thanks
Jamie


Aidan Dean <Aidandean1996@gmail.com>(Saturday, August 30 14 08:04 pm BST)

From teaching me to swim as a kid to teaching me how to drive! Couldn't have asked for a calmer, friendlier guy! Every lesson is worth the money as you get everything taught to the very last detail.
Malcolm's attention to detail is what helped me achieve a first time pass and I couldn't be more grateful!


zara <zara_wilkinson@hotmail.com>(Tuesday, August 05 14 07:36 pm BST)

i really enjoyed learning to drive with msm2010 driving school. malcolm was very patient and made me feel comfortable behind the wheel.  i passed recently with 3 faults. i would highly recommend him. thanks malcolm and all the best


Amele Lala <amele.lala@gmail.com>(Wednesday, June 11 14 11:41 pm BST)

Malcolm,
I have to acknowledge your patience, your professional attitude and your knowledge shared that boosted my confidence from a zero driving skills to a confident driver now after passing my driving
test. I enjoyed every hour spent at perfecting my driving and now that I have my driving license, I sometimes can still hear you echoing at the back of my head reminding to 'forward plan' and to
'listen to the engine and select the right gear'. Even though I lived in Catterick Garrison, the distance was not an issue since you still managed to squeeze in lessons for me.
I can confidentially recommend Mr Malcom Hett to any new learners for he can guide/teach any interested learning driver from zero driving skills to a confident driver.
Thank you once again Malcom


Michael Bowes <michael.bowes@ntlworld.com>(Thursday, May 29 14 04:47 pm BST)

Had a great time learning with Malcolm in the mini it was loads of fun which helped me pass my driving test! Would definitely recommend. Sad that it's over now!


Josie Thurgood <josie@qfslgroup.co.uk>(Monday, January 27 14 01:25 pm GMT)

Thanks, Malc for all the help and support. I couldn't have done it without you. Love Josie :)


Mikey <Hancock_2k4@hotmail.co.uk>(Sunday, January 12 14 09:36 pm GMT)

I will start by thanking malcolm for helping me through my lessons and passing my test this year. Great instructor and explains everything fully and professionally.  I picked up a few bad habits from a previous instructor but they were quickly resolved after malcolm was recommended to me.  Would also recommend him to anyone wanting to take lessons.  Thanks again!


Megan <mizz.megz@hotmail.com>(Friday, January 10 14 06:56 pm GMT)

I extremely enjoyed my lessons with Malcolm. He has helped me to improve my skills and given me the confidence I needed to be able to pass my test. He is kind and friendly and immediately makes you
feel comfortable. I would recommend him to anyone looking to start driving lessons and I am looking forward to doing my pass plus course with him soon!


sarah <sarahlomas123@hotmail.co.uk>(Friday, January 10 14 12:55 pm GMT)

I just recently passed my practical driving test! First time with only 4 faults!  I'm 24 years old and have had two previous instructors, neither of whom made me feel as comfortable or taught at a standard that MSM offers!  It was a pleasure learning with you and all the best for the future! 
Many Thanks
Sarah Lomas




                       

     

     

     

     

     

     

     


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